Refund & Cancellation Policy

Last Updated: June 16, 2026

At PANNAH INDIA FOUNDATION, we deeply appreciate every contribution made toward our grassroots education, skill development, and community welfare initiatives. Because we stand accountable to our communities and regulators as a Section 8 non-profit organization, we maintain an open and clear approach regarding all financial transactions on our platform.

1. General Donation Policy

As a registered Section 8 non-profit entity under the Indian Companies Act, 2013, all voluntary donations received are immediately aligned with our ongoing field projects, charity drives, and resource deployments. For this reason, contributions are considered final and are generally non-refundable once a transaction has successfully gone through.

2. Exceptional Technical Scenarios

We recognize that digital payment systems can sometimes cause errors. We are happy to investigate and process a refund request under the following unique circumstances:

• Duplicate Transactions: If an error on the network or payment gateway accidentally charges your account or credit card twice for the same donation intent.
• Unauthorized Processing: If there is clear evidence that a payment was made maliciously or without your direct authorization.

If you encounter one of these errors, please let us know within 7 working days of the payment date. Once verified, our team will process the reversal to your original payment method within 15 to 20 bank working days.

3. Fundraising & Voluntary Events

From time to time, our foundation may organize voluntary workshops, physical events, or community camps. If you register for a paid entry or support token and find yourself unable to attend, please note that these allocations are treated as direct contributions to the event's logistics and cannot be canceled or refunded. However, you are always welcome to pass your entry pass or slot to a friend or family member.

4. Raising a Review Request

If you need our team to look into a transaction dispute or error, please drop an email to harvestschools25@gmail.com with the following clear points so we can trace it instantly:

• Full legal name of the donor or partner.
• The exact date, time, and currency amount of the transfer.
• The specific Payment Reference ID or Transaction Number from your statement.
• A brief description of what went wrong (such as a screenshot of a duplicate charge window).

5. Office Contact Details

If you want to clear up any doubts about how our funds are routed, our legal compliance policies, or this refund outline, please do reach out directly: